Woodland Lumber strives to provide convenient same or next-day delivery service at a fair and affordable price. Please contact us for pricing.
While we will make every reasonable effort to place your product as close as possible to where it is to be used, extra services (including but not limited to, the placement of product anywhere other than where it can be placed via flatbed truck or direct off load from the truck) will incur additional charges.
Clear communication by our customers regarding specific delivery concerns and situations at point of order is extremely helpful in ensuring a successful delivery experience.
In-store pickup only for all online orders. Please allow 15 to 30 days for your order to ship to our store. You will be notified when your order is ready. Please allow up to 15 days for a pick-up notification. After placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped to the store, and tracking information within 24-48 hours of shipment. For any questions regarding your order, please forward all requests to firstname.lastname@example.org.
Returns of regularly stocked items are accepted within 30 days of original purchase subject to the following terms and conditions:
In the event you require a pickup of returns from your jobsite, pick up fees plus a handling charge may apply.
Note: No returns or refunds for online puchases that are special orders. (Non-stock merchandise)
Before starting the process to return an item please read the Requirements for Returns section below.
Requirements for Returns
If all of the requirements are met, the original purchase amount will be refunded based on the original purchase method or in-store credit. If all requirements have not been met, no refund will be given.
Note: Your return will be reviewed and processed as soon as we receive and have inspected the returned product.
We will gladly special order your item should we not have it as a regularly stocked product, subject to the following policies.
Customers will be asked to sign a form acknowledging our special order policies and that they have reviewed the order for accuracy.